November 23 2023

Dealing With Difficult Employees



Dealing With Difficult Employees
Published 11/2023
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 435.84 MB | Duration: 1h 20m




Managing Difficult Employees: Strategies for Effective Leadership
What you'll learn
Discipline
Basic standards of discipline & The just cause standard of discipline
Administration of discipline & Mistakes to avoid when administering
Steps for effective disciplinary sessions
The content of disciplinary & grievance procedures
Handling difficult employees
Positive drug use tests
Indiscipline detected during electronic monitoring
Handling office romance
poor performance
Insubordination & manage Insubordination
Workplace bullying & types
Managing workplace bullying
Specific strategies to manage workplace bullying
Calming angry workers when you are the target
Preventing the need for discipline with HRM
Requirements
None
Description
In today's dynamic workplace, effective leadership involves navigating various challenges, and one significant aspect is dealing with difficult employees. This comprehensive course is designed to equip managers, team leaders, and human resources professionals with the skills and strategies needed to handle challenging personnel situations effectively.Employees who are disengaged often display challenging behaviors stemming from their frustration. Such behaviors can have detrimental effects on business owners, contributing to the development of a toxic work environment. This, in turn, can result in increased staff turnover, diminished performance levels, and compromised customer relations.Key Areas Covered:DisciplineBasic standards of discipline& The just cause standard of disciplineAdministration of discipline & Mistakes to avoid when administeringSteps for effective disciplinary sessionsThe content of disciplinary & grievance proceduresHandling difficult employeesPositive drug use testsIndiscipline detected during electronic monitoringHandling office romanceabsence poor attendancepoor performanceManaging issues with telecommutingInsubordination & manage InsubordinationWorkplace bullying & typesManaging workplace bullyingSpecific strategies to manage workplace bullyingAlcohol related misconductCalming angry workers when you are the targetPreventing the need for discipline with HRMBy the end of this course, participants will be equipped with the tools and confidence to address difficult employee situations, foster a positive work environment, and contribute to the overall success of their teams and organizations. Through a blend of theoretical knowledge, practical application, and interactive learning, participants will develop the skills necessary to navigate the complexities of managing difficult employees with professionalism and resilience.
Overview
Section 1: Introduction
Lecture 1 Introduction to Discipline
Lecture 2 Basic standards of discipline & The just cause standard of discipline
Lecture 3 Administration of discipline & Mistakes to avoid when administering
Lecture 4 Steps for effective disciplinary sessions
Lecture 5 The content of disciplinary & grievance procedures
Section 2: Dealing with Difficult Employees
Lecture 6 Handling difficult employees
Lecture 7 Positive drug use tests
Lecture 8 Indiscipline detected during electronic monitoring
Lecture 9 Handling office romance
Lecture 10 Absence poor attendance
Lecture 11 poor performance
Lecture 12 Managing issues with telecommuting
Lecture 13 Insubordination & manage Insubordination
Lecture 14 Workplace bullying & types
Lecture 15 Managing workplace bullying
Lecture 16 Specific strategies to manage workplace bullying
Lecture 17 Alcohol related misconduct
Section 3: Preventing the need for discipline with HRM
Lecture 18 Calming angry workers when you are the target
Lecture 19 Preventing the need for discipline with HRM 1
Lecture 20 Preventing the need for discipline with HRM 2
Lecture 21 Preventing the need for discipline with HRM 3
Lecture 22 Preventing the need for discipline with HRM 4
Lecture 23 Preventing the need for discipline with HRM 5
Managers, Team leaders, and Human resources professionals
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