Unlock the secrets to achieving operational excellence & Higher Profits through effective management of the Hidden Costs
What you'll learn
Gain a comprehensive understanding of the concept of Cost of Poor Quality (COPQ), its components, and its impact on organizational success.
Explore real-world examples and case studies to uncover the tangible and intangible effects of poor quality on organizations.
Delve into the concept of Total Cost of Quality (TCOQ), encompassing both the costs associated with ensuring quality and those incurred due to quality failures
Acquire practical skills to initiate and conduct a quality cost assessment within your own organization
Requirements
Participants should have a basic understanding of quality management principles and terminology
A fundamental grasp of business operations and organizational dynamics will be beneficial for contextualizing the impact of poor quality on various aspects of a business
Description
Course Title: Certified Cost of Poor Quality Improvement Expert (CCPQIE)Course Description: Unlock the secrets to achieving operational excellence with our comprehensive Udemy course, "Certified Cost of Poor Quality Improvement Expert (CCPQIE)." Designed for professionals across industries, this course offers a deep dive into the world of managing excellence through effective management of the Cost of Poor Quality (COPQ).In a fast-paced business environment, the hidden costs of poor quality can undermine success, erode customer trust, and stunt growth. This course equips you with the knowledge and tools to identify, assess, and mitigate these costs, enabling you to become a sought-after expert in the field.Starting with a clear definition of COPQ, you'll understand why recognizing and addressing these costs is crucial for any organization. We'll explore real-world lessons and the ripple effects of poor quality across different aspects of an organization. Through engaging examples and visualizations, you'll gain insights into the stark difference between good and poor quality outcomes.You'll delve into the concept of Total Cost of Quality, learning how to factor in costs associated with ensuring quality and those incurred due to quality failures. The assessment process will be demystified, and you'll learn how to initiate assessment within your own organization, step by step.By the end of the course, you'll not only be equipped with a profound understanding of COPQ but also armed with practical strategies to begin assessing and improving quality costs in your workplace. Elevate your professional profile as a Certified Cost of Poor Quality Improvement Expert and drive positive change in your organization.Enroll now and embark on a transformative journey to becoming a master of excellence management, shaping a brighter future for your organization and career.Highlighted Topics:Definition and Importance of COPQEffects of Poor Quality and Lessons LearnedVisualizing Quality DifferenceUnderstanding Total Cost of QualityInitiating Quality Cost AssessmentJoin us today and pave the way for a future defined by excellence.
Overview
Section 1: Introduction
Lecture 1 Managing Excellence
Section 2: COPQ defined
Lecture 2 COPQ defined
Section 3: Why Cost of Poor Quality
Lecture 3 Why Cost of Poor Quality
Section 4: Our Lessons Learnt
Lecture 4 Our Lessons Learnt
Section 5: Effects of Poor Quality
Lecture 5 Effects of Poor Quality
Section 6: Example
Lecture 6 Example
Section 7: Visualizing the Difference
Lecture 7 Visualizing the Difference
Section 8: Total Cost of Quality
Lecture 8 Total Cost of Quality
Section 9: Assessment Process
Lecture 9 Assessment Process
Section 10: How to Begin Assessing
Lecture 10 How to Begin Assessing
Section 11: Last Thoughts
Lecture 11 Last Thoughts
Quality managers and professionals responsible for ensuring product and service quality within their organizations will greatly benefit from this course,Professionals involved in operations management, process improvement, and efficiency optimization will find value in understanding how poor quality impacts overall processes and organizational success.,Executives, managers, and business leaders concerned with enhancing the overall performance of their organizations will find this course valuable.,Individuals responsible for ensuring compliance with industry regulations and quality standards will gain insights into how managing COPQ,Those engaged in continuous improvement initiatives, such as Lean Six Sigma practitioners, will find the course content complementary to their existing skillset,Consultants and trainers who work with organizations to improve their processes, quality, and efficiency can enhance their service offerings by incorporating knowledge about managing COPQ.
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