Metrics Drive Continuous Improvement
What you'll learn
Learn how to assess demand forecast and accuracy
Incorporate RCCA into your Demand Management rituals
Understand the four metrics that when taken together give your organization a complete picture of forecast accuracy
Create visuals to help your team understand forecast accuracy and identify sources of error
Requirements
No experience is necessary, but this course builds on ideas from the courses: Planning and Managing Demand: Course 1, 2, and 3
Description
Demand Planning is vital and it ensures the ability to improve inventory management, increase customer satisfaction, optimize production planning, improve business strategy, and set and meet commitments. A good Demand Plan affects the entire organization, and in this course, I will walk you through the following objectives:Learn how to assess demand forecast and accuracyCreate visuals that support root cause corrective actionIncorporate RCCA into your Demand Management ritualsUnderstand the four metrics that when taken together give your organization a complete picture of forecast accuracyIn addition, we will build on the information from Courses 1, 2, and 3 and further our knowledge and expertise in Demand Planning. We will look at forecast accuracy metrics and understand the four metrics that when taken together give your organization a complete picture of forecast accuracy. We will introduce the concept of lag, why it matters, and how to choose the proper lag for your metrics calculations. Then, we will combine the four metrics and lag to create visuals that tell a story that you can share with your organization. Finally, we will cover Root Cause Corrective Action (RCCA) and learn how to apply it to Demand Management along with the five whys tool.No matter your position or role, understanding Demand is beneficial to the business. This course will set you apart and prepare you to make the decisions you need to drive success and continuous improvement. I am so excited to share with you my knowledge of Demand Management, and I hope you find it as interesting and rewarding as I do.This is the final course of my four course series. If you would like to learn more, you can check out my other course offerings under my bio.
Overview
Section 1: Introduction
Lecture 1 Welcome and Course Overview
Section 2: Metrics Drive Continuous Improvement
Lecture 2 Forecast Accuracy Metrics
Lecture 3 Understanding Lag
Lecture 4 Visualizing Forecast Accuracy
Lecture 5 Root Cause Corrective Action (RCCA)
Lecture 6 Congratulations!
Section 3: Additional Resources
Lecture 7 Bonus Lecture!
Anyone looking to gain an understanding of demand planning and how to use it to improve S&OP and business results
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