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Business communication, Presentation skills, Business Writing Skills
What you'll learn
Understand business communication strategies and principles for effective communication in various business situations.
Develop effective oral presentation, public speaking, and listening skills.
Cultivate effective business writing skills using appropriate organizational formats commonly used in business communications.
Develop effective nonverbal skills to anticipate and support verbal communication.
Enable learners to express themselves confidently and clearly in diverse business situations.
Requirements
This is a beginner's course so no previous experience is required. You will learn as in the process.
Description
The course titled "A Beginner's Guide to Business Communication" is designed to provide students with a comprehensive understanding of effective communication in a business setting. The course is divided into five modules, each focusing on different aspects of communication.Module I, "Basics lay the foundation," serves as an introduction to business communication. Students will learn about the importance of communication in the business world and its role, scope, and purpose. They will also explore the process and classification of communication, understanding how it varies based on relationships, flow, and expression.Module II, "Secrets to Efficient Communication," delves into the characteristics of successful communication, known as the 7 Cs. Students will also examine barriers to effective communication through a case study and engage in Student Activity 1 to apply their knowledge.Module III, "Mastering Oral Communication," focuses on the principles and meaning of oral communication. Students will learn the art of effective listening and presentation skills to enhance their oral communication abilities.Module IV, "Perfecting Written Communication," emphasizes the importance of written communication in a business context. Students will explore the principles of successful writing and engage in various student activities (Student Activity 2 and Student Activity 3) to improve their business writing skills. They will also learn about the 3X3 Writing Process and different types of business messages, including business letters, reports, memos, and emails.Module V, "Actions speak louder: The Non-Verbal Communication," explores the significance of non-verbal communication in business interactions. Students will learn about different types of non-verbal communication, such as kinesics and proxemics, and participate in a comic role play. They will also study other types of non-verbal communication, including chronemics, paralanguage, and haptics.Throughout the course, students will engage in various activities and case studies to apply their knowledge and develop practical communication skills necessary for success in the business world.
Overview
Section 1: Basics lay the foundation
Lecture 1 Introduction to Business Communication
Lecture 2 Role, Scope and Purpose of Communication in Business
Lecture 3 Process and Classification of Business Communication
Lecture 4 Communication based on Relationship
Lecture 5 Communication based on Flow
Lecture 6 Communication based on Expression
Section 2: Secrets to Efficient Communication
Lecture 7 Characteristics of successful communication (7 Cs)
Lecture 8 Barriers to effective communication
Section 3: Mastering Oral communication
Lecture 9 Meaning and principles of Oral Communication
Lecture 10 Effective listening
Lecture 11 Effective presentation
Section 4: Perfecting Written Communication
Lecture 12 Poor Business Writing
Lecture 13 Principles of Successful writing
Lecture 14 The 3X3 Writing Process and Types of Business Messages
Lecture 15 Written forms: Types of Business letters
Lecture 16 Written forms: Report writing, Memos, Emails
Section 5: Actions speak louder : The Non – Verbal Communication
Lecture 17 Meaning and Types : Kinesics and Proxemics
Lecture 18 Types : Chronemics, Para language and Haptics with Course Conclusion
Management students or entry-level employees who lack confidence in public speaking and want to grow their career by improving their communication skills.
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