Be a people person
What you'll learn
Identifying the need for people skills in technical roles
Common challenges faced by IT professionals in interpersonal interactions
Active listening and empathetic communication techniques
Tailoring communication to different audiences: technical and non-technical
Storytelling as a means to engage and explain complex technical concepts
Requirements
There is no formal prerequisite for this course.
Description
In today's ever-evolving tech landscape, technical expertise alone is no longer enough for IT professionals to thrive. The course is meticulously designed to equip IT professionals with the critical interpersonal skills needed to effectively communicate, collaborate, and excel in their roles. This comprehensive course bridges the gap between technical mastery and successful teamwork, enabling participants to enhance their professional impact and career prospects.A hands-on primer for Soft Skills/People Skills in general communications, and public speaking. Get excited! In this course you will see and explore practical techniques, demonstrations and exercises to help you become a more engaging communicator!Learning Objectives· Identifying the need for people skills in technical roles· Common challenges faced by IT professionals in interpersonal interactions · Active listening and empathetic communication techniques· Tailoring communication to different audiences: technical and non-technical· Storytelling as a means to engage and explain complex technical conceptsTarget AudienceThis course is tailored for IT professionals of all levels, including developers, engineers, programmers, systems analysts, technical project managers, and aspiring technical leaders. It is especially beneficial for those seeking to enhance their interpersonal skills, broaden their career horizons, and contribute more effectively to their teams and organizations.PrerequisiteThere is no formal prerequisite for this course.
Overview
Section 1: People Skills
Lecture 1 Overview
Lecture 2 Soft Skills in Communications
Lecture 3 Improve Communications-Voice
Lecture 4 Using Emotions in Communications
Lecture 5 From Nervous to Confident
Lecture 6 Connecting with Others
Lecture 7 Workplace Communication Skills
Lecture 8 Communication Mistakes
Lecture 9 Body Language
Lecture 10 What to Avoid in Public Speaking
Lecture 11 Transferring an Idea to Your Audience
Lecture 12 How to Hook Your Audience
Lecture 13 Reacting and Responding in Communications
Lecture 14 Empathy and Bonding
Lecture 15 Acting Techniques in Communications
Lecture 16 Soft Skills are People Skills
This course is tailored for IT professionals of all levels, including developers, engineers, programmers, systems analysts, technical project managers, and aspiring technical leaders. It is especially beneficial for those seeking to enhance their interpersonal skills, broaden their career horizons, and contribute more effectively to their teams and organizations.
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