What you'll learn:
Roles and Responsibilities of an SAP FICO Supporting Consultant
Details about Service Level Agreements(SLA)
SAP FICO Support Tickets with Solutions
Knowledge about Change Requests
Sample Change Requests with explanation
90% Practical & 10% Theory sessions
Requirements:
Basic SAP FICO Knowledge Required.
Description:
''Disclaimer '' -SAP is a registered trademark of SAP AG in Germany and many other countries. I am not associated with SAP.SAP software and SAP GUI are proprietary of SAP software. Neither Udemy nor me are authorized to provide SAP Access. You can officially get SAP Access to practice on SAP system from SAP's website. Please google "SAP Access" and you can find the URL for the same.DescriptionIn this course, one can learn about the below topicsThe roles and responsibilities of a SAP FICO Support Consultant. Day to Day Activities of the Support Consultant and Support Lead is explainedAnd also explained about Service Level Agreements and different priorities like Very High, High, Medium, and Low.Explained the priority of tickets like P1,P2,P3,P4 and P5.Explained the level of tickets like L1,L2 and L3 based on the criticality.Few samples are provided for the ticketsDifference between the Criticality and the Priority of the ticketsHandling the tickets based on SLAPlanning the daily activities during Support ProjectsChange Requests can be configuration-related changes or Program-related changes or new program requirements. In this course, few samples of Program-related and configuration-related changes are explained. Mainly the program-related changes or new requirements are explained with the business examples.Related Function Modules and role of a Functional consultant during Change Requests are explained.SAP FICO Sample Support Tickets with SolutionsKnowledge about Change Requests and Sample Change Requests with explanationDetails about service level agreement(SLA)This course not only gives you a thorough insight into how the SAP supporting tickets work but is delivered in such a way that everyone who takes the course will have absolutely no problem in understanding all the topics discussed.
Who this course is for:
SAP FICO Beginners
SAP FICO Consultants
SAP FICO Basic Knowledge persons
Who is wanting to know about SAP FICO supporting tickets
Who is wanting to know about SAP Change Request
Who is wanting to know about Roles and Responsibilities of supporting consultant
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