| Size: 2.70 GB[/center]
| Duration: 4h 48m
Roles of Support Consultant and sample Tickets

What you'll learn

Roles and Responsibilities of an SAP Support Consultant

Details about SLA

SAP WM Sample Support Tickets with Solutions

Sample Change Requests with explanation

Requirements

Basic SAP WM Knowledge

Description

In this course, one can learn about the below topics The roles and responsibilities of a Support Consultant. Day to Day Activities of the Support Consultant and Support Lead is explainedAnd also explained about Service Level Agreements and different priorities like Very High, High, Medium, and Low. Explained the level of tickets like L1, L2, and L3 based on the criticalityFew samples are provided for the ticketsDifference between the Criticality and the Priority of the ticketsExplained the difference between Core Team Members and the End UsersDifferent Support Tool names are givenHandling the tickets based on SLAPlanning the daily activities during Support ProjectsValue addition to the RoleDifferent Tools in the Market are listedSAP Warehouse Management Hyper care sample issues with solutionsSAP Warehouse Management Support Issues with solutionsSAP Warehouse Management Configuration changes related sample ticketsSAP Warehouse Management Program change related sample ticketsSAP S/4 HANA Stock Room Management vs SAP Warehouse Management. This helps to understand the future of SAP WM in S/4 HANA. Entire knowledge in SAP WM will be helpful on S/4 HANA also.SAP Quizzes helps to revise the knowledge which was gained from the course

Overview

Section 1: Roles and Responsibilities of SAP Support Consultants

Lecture 1 Roles and Responsibilities of SAP Support Consultant -Part 1

Lecture 2 Roles and Responsibilities of SAP Support Consultant -Part 2

Lecture 3 Roles and Responsibilities of SAP Support Consultant -Part 3

Section 2: SAP WM Hyper Care Support Issue with Solutions

Lecture 4 SAP WM Hyper Care Support Issues with Solutions Part 01

Lecture 5 SAP WM Hyper Care Support Issues with Solutions Part 02

Lecture 6 SAP WM Hyper Care Support Issues with Solutions Part 03

Section 3: SAP WM Support Issues with Solutions

Lecture 7 SAP WM Support Issues with Solutions Part 01

Lecture 8 SAP WM Support Issues with Solutions Part 02

Lecture 9 SAP WM Support Issues with Solutions Part 03

Lecture 10 SAP WM Support Issues with Solutions Part 04

Lecture 11 SAP WM Support Issues with Solutions Part 05

Lecture 12 SAP WM Support Issues with Solutions Part 06

Lecture 13 SAP WM Support Issues with Solutions Part 07

Lecture 14 SAP WM Support Issues with Solutions Part 08

Lecture 15 SAP WM Support Issues with Solutions Part 09

Lecture 16 SAP WM Support Issues with Solutions Part 10

Lecture 17 SAP WM Support Issues with Solutions Part 11

Lecture 18 SAP WM Support Issues with Solutions Part 12

Section 4: SAP WM Support Quiz

SAP MM Consultants,SAP SD Consultants,SAP WM Consultants,SAP EWM Consultants







Free search engine download: S4 HANA Stock Room Management and ECC SAP WM Support Course